Thanks for watching! Content unlocked for this session.

LPG Cylinder Mastering eKYC: New Rules from May 25

The central government has tightened regulations for domestic LPG cylinders across the country. With the fuel crisis intensifying nationwide, petrol and diesel prices continue to rise daily. In addition, domestic cooking gas cylinder prices may increase by ₹60 to ₹100. Several important changes are being implemented that all LPG consumers must be aware of.

Currently, 14.2 kg LPG cylinders are facing supply shortages. The government has introduced limitations on refill intervals — 26 days in urban areas and 46 days in rural areas. This means there is a waiting period of up to 45 days before you can book your next cylinder refill.

For areas where Piped Natural Gas (PNG) connections are available, the government has announced that from June 30 onwards, LPG cylinder supply will be discontinued in those regions. Residents in PNG-served areas should apply for a PNG connection as soon as possible.

The government has also made eKYC (Electronic Know Your Customer) mandatory for all LPG consumers. While most consumers have already completed initial KYC, this new eKYC mastering process is required to verify that the connection owner is alive and eligible for subsidies. This ensures that benefits reach only entitled individuals.

eKYC can be completed through three methods:

  • Visit your local LPG agency in person
  • Use the eKYC facility available on the delivery vehicle
  • Complete it online through service centers or your smartphone

Many LPG distribution agencies are currently refusing to issue cylinders to consumers who have not completed eKYC. Various regions have also set up special eKYC camps. If the original connection owner has passed away, the ownership must be transferred immediately, or cylinder supply to that household will be stopped.

All consumers are urged to complete their eKYC mastering process at the earliest to avoid disruption in LPG supply.